Contact Us

Contact Us/Customer Service

We hope that you will be impressed by our spectacular array of the 3Gs (Gifts, Gadgets and Gizmos), a smorgasbord of technological treats and decadent innovations including Home Accessories, Lifestyle and Drink and Party products. However if you have any questions we are eagerly waiting to receive your call or email and we will be happy to respond to your enquiry swiftly. So go on, throw caution to the wind and treat yourself, a friend, a loved one or even all of you to something frivolous just for the fun of it, no sooner than you let us know what you want it will be picked, packed and wrapped and on its way. Contact customer services by email or by telephone and we will be happy to help in any way we can. Once you have shopped on line with www.thediscoverystore.co.uk we will stay in touch and ensure you don’t miss out on any special offers or promotions, but don’t forget you can visit us often and keep abreast of the latest news by visiting our Blog and News pages. If you are dissatisfied with any part of the service provided please contact our complaints department and we will do our best to resolve any outstanding issues.

By Telephone – 0844 887 6000
Calls will be charged at 5p per minute from a BT Landline, costs from other service providers may vary.

By email
Customer services – customer.services@thediscoverystore.co.uk
Delivery enquiries – delivery@thediscoverystore.co.uk
Returns - returns@thediscoverystore.co.uk
Complaints - complaints@thediscoverystore.co.uk

By Post
        Customer Service
        Discovery Online Ltd
        Randall House
        Barrys Lane
        Scarborough
        YO12 4HA

Opening Hours 09.00 to 17.30hrs. Please note however the people responsible do tend to eat, sleep and play from 17.30 to 09.00hrs, however we are currently training them to eat less and stay awake for longer so soon you will be able to contact us later into the evening.